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HP ProLiant DL165 Generation 5 Server Maintenance and Service Guide Part number 449863-006 Sixth edition April 2009

Contents 10 Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum

Contents 100 Table 17 Hot-Plug Power Supply Specifications Item Description Dimensions (H x W x D) 40.5 mm x 86.4 mm x 190.5 mm Weight (appr

Contents 101 Index A AC power power-down procedures, 39 air duck installing, 60 removing, 56 AMIBIOS Setup Utility BIOS settings loss, 72 B back

Contents 102 Hardware monitoring device, 97 I/O subsystem, 97 optional storage, 97 hazardous conditions. See symbols on equipment hazardous energ

Contents 103 PSU removing, 74, 76 replacement warnings, 74 type, 97 R Removable hard drive dummy pare part number, 16 S SAS/SATA hard drive spare

Contents 11 Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar

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Contents 16 Illustrated parts catalog Mechanical components Table 1 Mechanical components spare parts list Item Description Spare part nu

Contents 17 1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the t

Contents 18 1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la

Contents 19

Legal notices © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Th

Contents 20 System components with non-hot-plug HDD Table 2 System Components Spare Parts List Item Description Spare Part Number Customer

Contents 21 Table 2 System Components Spare Parts List Item Description Spare Part Number Customer Self Repair SPS-PROC, 2.5GHZ, 2380 500

Contents 22 Table 3 System Components Spare Parts List Item Description Spare Part Number Customer Self Repair 6 Hot-plug SAS Hard Drive C

Contents 23 2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour perm

Contents 24 2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door

Contents 25 Connectors, Switches, and LEDs This chapter contains illustrations and tables identifying and describing the connectors, switches, bu

Contents 26 Rear panel components Figure 2 Rear panel components Item Description 1 Power supply cable socket 2 PS/2 mouse port (green)

Contents 27 System board components Figure 3 System board components Item Designator Description 1 J22 Top: PS/2 mouse port Bottom: PS/2 ke

Contents 28 Item Designator Description 11 P26 Chassis ID jumper 12 XU3 BIOS socket 13 J21 Internal USB connector 14 P20 Password jumper 1

Contents 29 Jumpers – Password and Chassis ID The system board password (P20) chassis ID1(P26) and chassis ID2(P27) jumpers. Table 4 describes th

Contents 3 Contents Customer self repair ...

Contents 30 LED Indicators This section contains illustration and descriptions of internal and external status LED indicators located on the: •

Contents 31 Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel. Figure 6 Power LED indicator

Contents 32 Hard drive activity LED indicator The status of hard drives installed in the server is indicated by the drive activity LED indicator

Contents 33 Table 6 Hard drive activity LED indicator status Item LED indicator Status Description Flashing green during a drive acti

Contents 34 Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. Figure 8

Contents 35 System board LED indicator The system board contains one LED indicator for use during troubleshooting operations. Figure 9 System b

Contents 36 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLi

Contents 37 • Use conductive field service tools. Pre-Installation Procedure Perform the steps below before you open the server or before you re

Contents 38 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool befo

Contents 39 Powering Down the Server The server does not completely power down when the power button on the front panel is pressed. The button to

Contents 4 Diagnostic tools and Setup Utilities...

Contents 40 Figure 10 Removing the Top Cover To reinstall the top cover: 1. Align the top cover to the chassis and then slide it toward the fr

Contents 41 Figure 12 Removing the Top Middle Cover To reinstall the top middle cover: 1. Align the top middle cover to the chassis. 2. Faste

Contents 42 • Keep cables away from major heat sources like the heat sink. • Do not jam cables on top of expansion cards or memory modules. Pri

Contents 43 Cable Connections The following table provides information about switching power supply cable connector labels. Table 9 Cable conne

Contents 44 Drive Bay Configuration The server supports a maximum of five drive bays – four bays for 3.5-inch hard disk drives and one drive bay

Contents 45 Figure 16 DVD/CDRW-ROM Location Pre-installation Procedure: 1. Turn off the server and all the peripherals connected to it. 2. Un

Contents 46 Figure 17 Removing the Bezel Blank To install the optical drive: 1. Slide the optical drive assembly into the chassis. Figure 18

Contents 47 Figure 19 Connecting the cables To remove the optical drive: 1. Remove the top middle cover and then unplug the ODD cable and pow

Contents 48 Hard Drives The drive bays on the front panel can accommodate up to four hard drives. You can install either SAS hard drives or SATA

Contents 49 Figure 22 Removing the hot-plug hard drive blank IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the

Contents 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater

Contents 50 Figure 24 Removing the hot-plug hard drive To install a non-hot-plug hard drive: 1. Loosen four screws from the top part of the c

Contents 51 Figure 26 Fastening the non-hot-plug hard drive disk to the carrier To install a non-hot-plug hard drive in the server: 1. Remove

Contents 52 Figure 28 Removing the non-hot-plug hard drive assembly To remove a non-hot-plug hard drive disk from the carrier: 1. Loosen the f

Contents 53 Figure 30 Backplane connectors (component side) Item Description 1 Screw Holes 2 LED indicators 3 Headers for Hard Drive Figur

Contents 54 Item Description 4 PSOC F/W programming header 5 4- pin power connector WARNING: Ensure that the system is powered off and al

Contents 55 Figure 33 Removing the backplane To install the backplane: 1. Orient the backplane so that the notches on the board align with th

Contents 56 System Board Configuration Processor HP ProLiant DL165 G5 Server supports two AMD dual and quad core processors. If a single proces

Contents 57 Figure 36 Removing the air baffle To remove the heat sink: 1. Loosen the two mounting pins. 2. Lift the heat sink away from the

Contents 58 To remove a processor: 1. Disengage the load lever. 2. Lift the retention plate to expose the socket body. 3. Grasp the processor

Contents 59 Figure 39 The top of processor CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting pads

Contents 6 Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) a

Contents 60 Figure 40 Installing the processor CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specifi

Contents 61 Figure 42 Installing the air baffle Memory HP ProLiant DL165 G5 server has eight DIMM slots that support up to 32 GB maximum syste

Contents 62 To remove memory module: 1. Completely open the holding clips securing the module. 2. Gently pull the memory module upward to remo

Contents 63 CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory module but it does not fit easily int

Contents 64 Figure 47 PCIe riser card slot location • Single-Slot PCIe Riser card (x16 link with x16 slot) Figure 48 PCIe riser card slot loc

Contents 65 Figure 49 Removing the PCI cage Installing PCIe/PCI Riser Board The system supports up to two riser boards at a time. Use only HP

Contents 66 Figure 50 Removing the HTX riser card To remove the PCIe riser card: 1. Loosen the two screws securing the riser card to the PCI

Contents 67 Figure 52 Removing the PCIe riser card (2) To install the HTX riser card: 1. Align the two riser card slots to the standoff on th

Contents 68 Figure 54 Installing the PCIe riser card (1) Figure 55 Installing the PCIe riser card (2) To remove the slot cover: 1. Loosen t

Contents 69 Figure 56 Removing the slot cover (1) Figure 57 Removing the slot cover (2) To install the PCI card: 1. Slide the expansion boa

Contents 7 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di par

Contents 70 Figure 58 Installing the PCI card (1) Figure 59 Installing the PCI card (2) To reinstall the PCI cage: 1. Installing the PCI r

Contents 71 Figure 60 Installing the PCI cage with PCI card Figure 61 Securing the PCI cage 4. Connect the necessary cable(s) to the board.

Contents 72 Figure 62 System battery location WARNING: Note the following reminders when replacing the system battery: • Replace the batter

Contents 73 Figure 63 Replacing the battery System Board Removal and Replacement Procedure To remove the system board: 1. Remove the top cove

Contents 74 Figure 65 Installing the system board Power Supply Unit (PSU) Located on the rear panel of the server power supply is a standard a

Contents 75 Figure 67 Removing the non-hot-plug power supply To replace the non-hot-plug power supply: 1. Align the non-hot-plug power supply

Contents 76 Figure 69 Hot-plug Power Supply Unit To remove the hot-plug power supply: 1. Disconnect the power cable connecting the hot-plug p

Contents 77 Figure 71 Installing the hot-plug power supply System Fan The server has six system fans located on the chassis’ center wall. The

Contents 78 Device number Connector System fan 1 P12 on the system board System fan 2 P18 on the system board System fan 3 P13 on the system

Contents 79 Figure 74 Installing the system fan

Contents 8 Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibi

Contents 80 Diagnostic tools and Setup Utilities This chapter provides an overview of the Power-On Self-Test (POST), the POST error messages, and

Contents 81 Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the

Contents 82 Figure 75 Setup utility general help screen Press F1 to get the general help message box.

Contents 83 Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the

Contents 84 Figure 77 Main menu of the BIOS setup utility Use this menu to set the system time and date, and configure the following items: •

Contents 85 Advanced Menu Figure 78 Advanced menu of the BIOS setup utility WARNING: Incorrect settings may cause the server to malfunction.

Contents 86 Figure 79 IPMI submenu of the BIOS setup utility • SEL Configuration --- Configure of the BMC System Event Log. • Serial Port Co

Contents 87 Boot Menu Figure 80 Boot menu of the BIOS setup utility Use this menu to configure the boot priority. • Boot Device Priority ---

Contents 88 Security Menu Figure 81 Security menu of the BIOS setup utility 1

Contents 89 Figure 82 Security menu of the BIOS setup utility 2

Contents 9 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self

Contents 90 Use this menu to configure the following items: • Administrator Password --- Display if an administrator password is Set or Not. •

Contents 91 Exit Menu Figure 83 Exit menu of the BIOS setup utility Use this menu to save changes or discard changes. When you save and exit,

Contents 92 ○ Create a label for the ROMPaq diskette. ○ Network ROM Flashing Capabilities. 4. Reboot DL165 G5 Server with one of the above boo

Contents 93 POST Error Message Definition Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen

Contents 94 Table 12 POST Error Message Error-Code Error Message Description / Corrective Action 048 Password check failed Password is inco

Contents 95 Table 12 POST Error Message Error-Code Error Message Description / Corrective Action Microcode Error BIOS could not find or lo

Contents 96 Table 12 POST Error Message Error-Code Error Message Description / Corrective Action 611 System Event Log full You must enter B

Contents 97 Physical and Operating Specifications This chapter provides physical and operating specifications for the HP ProLiant DL165 G5 serve

Contents 98 Table 13 Hardware Specifications Item Components Thermal solution Six system fans Table 14 Physical Dimensions Item Descr

Contents 99 Table 16 Non-Hot-Plug Power Supply Specifications Item Description Dimensions (H x W x D) 40 mm x 106 mm x 270 mm Weight (approx